Chat marker Privacy Policy

Effective Date: October 8, 2024

1. Introduction

Welcome to ChatMarker! We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our Chrome extension, ChatMarker.

2. Information We Collect

Email Address

• Purpose: We collect your email address solely for authentication and account management. This ensures secure access to ChatMarker’s features.

• Method of Collection: Your email is collected directly when you sign up or log in to ChatMarker.

• Usage: We may use your email to deliver service notifications and communicate important updates.

• Storage: Your email address is stored securely in compliance with industry standards.

Data Related to Tags and Features

• Purpose: To enable smooth, scalable performance, ChatMarker stores data related to tags, labels, notes, highlights, and reminders through Google Firebase. This ensures that your saved data is accessible and synchronized across your sessions.

• Storage: This data is securely stored in Firebase, and we implement stringent security measures to protect it.

3. How We Use Your Information

• Authentication: Your email is used to verify your identity and provide secure access to ChatMarker.

• Service Delivery: We use Firebase to manage your tags, notes, highlights, and reminders, enabling efficient storage and retrieval of data to enhance your ChatMarker experience.

• Notifications: Your email may be used to send important notifications related to service updates or new features. We do not send promotional emails or spam.

4. Payment Processing

Gumroad
We use Gumroad as our payment processor for ChatMarker’s premium plans. Gumroad handles all payment transactions and associated information, ensuring compliance with secure payment standards. ChatMarker does not directly process or store any payment information.

5. Data Security

• Security Measures: We implement robust security protocols to protect your data, including encryption for data transmission and secure storage practices.

• Access Control: Only authorized personnel can access your data, and they are required to maintain its confidentiality.

• Data Stored in Firebase: All data stored in Google Firebase is protected by Google’s security infrastructure, ensuring data integrity and availability.

6. Data Retention

• Duration: We retain your email and data associated with tags and features for as long as necessary to provide ChatMarker services.

• Deletion: You can request deletion of your email and account data at any time by contacting us. Upon your request, we will promptly remove your data from our records.

7. No Personal Information Stored Beyond Usage Data

• No Additional Data: Beyond your email and data related to tags and usage, we do not collect, store, or process other personal information, such as names, addresses, or browsing history.

• Chat Content: ChatMarker does not store or have access to your ChatGPT conversation content. All chat data remains private and is not collected or analyzed by us.

8. Third-Party Services

• Firebase for Data Storage: We use Google Firebase for secure storage of data related to ChatMarker’s tags and features. This allows for a smooth, scalable experience.

• Gumroad for Payments: Gumroad processes all payments for ChatMarker, ensuring your financial data is securely handled. We do not store any payment information on our servers.

• No Data Sharing: We do not sell, share, or disclose your email or any personal data to third parties.

9. Cookies and Tracking Technologies

• No Use of Cookies: ChatMarker does not use cookies or tracking technologies to monitor browsing behavior.

• Minimal Data Collection: Our extension is designed with privacy in mind and does not engage in data tracking or profiling.

10. Refund Policy

Since we offer a generous free plan for you to test ChatMarker, all purchases for premium plans are final and non-refundable. We encourage users to explore the free plan fully before purchasing a premium plan to ensure that ChatMarker meets their needs.

11. Your Rights

• Access and Correction: You have the right to access the email address and usage data we store and request corrections if necessary.

• Data Deletion: You can request the deletion of your data at any time by contacting our support team.

• Opt-Out: Since we only collect your email and necessary usage data, there are no additional data practices to opt-out of. You can choose to stop using ChatMarker at any time.

12. Changes to This Privacy Policy

• Updates: We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.

• Notification: Any updates will be posted on this page with the new effective date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: contact@chatmarker.com